SALON POLICIES

APPOINTMENT CANCELLATION POLICY:
We understand life happens! We politely ask that you reschedule or cancel at least 48 hours before the beginning of your appointment or you will be subject to a cancellation fee of 100% of the price of your scheduled appointment. You can cancel your appointment within 48 hours.

LATE POLICY: 
Attending your scheduled appointment 15 minutes or later, you will be subject to being rescheduled at will and may need to pay the full amount of the service to be able to schedule your next service.

REFUND POLICYWe want to ensure you are more than happy with your service and experience at Shade Salon. If you are ever dissatisfied with your rendered services, please call us at (1)781-826-9676 or email us at shadesalonandsuites@gmail.com. We will adjust what you need, complimentary within the first 14 days after the appointment. Keep in mind, a complimentary adjustment does not take place if you changed your mind about the color/extension service, in this scenario an additional charge can take place. In no circumstance will a refund be offered as our stylists' time can not be given back.